We prioritize expertise from the start. Every employee completes a 30-day training program that includes:

• In-depth lessons on identifying defects in glass, cartons, partitions, and packaging.

• A glass terminology handbook paired with hands-on defect samples for practical learning.

• Rigorous testing to ensure knowledge and readiness.

To maintain our high standards, we continually evaluate employee performance:

• Supervisors conduct daily quality checks using production check sheets.

• These checks are conducted without the employee’s knowledge to ensure accurate and objective evaluations.

• Feedback and retraining are provided as needed to maintain consistent quality.

Safety and accountability are integral to our operations:

• All forklift drivers are certified and undergo regular checks.

• Drivers inspect each pallet before shipment and complete a certification check sheet attached to every Bill of Lading, so you can be sure every driver is held accountable for the pallets they have loaded.

• Certifications are prominently displayed to affirm our commitment to compliance and professionalism.

Our facility is equipped with cutting-edge tools to ensure precision and accuracy, including:

• Light plate tables, out-of-round gauges, and black lights.

• Over max T-dimension gauges, plug gauges, and calipers.

• Glass cutting equipment and inside bore diameter gauges for detailed inspections.

Our quality assurance processes are guided by well-defined SOPs that:

• Establish consistent, repeatable methods for inspections and reselections.

• Cover common issues such as blow tube marks, plunger pulls, and more.

• Ensure every product meets or exceeds industry standards before leaving our Fairfield, California based facility.